Shipping Policy – JIVANTAÈ

Overview

At JIVANTAÈ, we aim to deliver your orders quickly, safely, and efficiently. This policy outlines our shipping process and timelines.

Order Processing Time

  • Processed within 1–3 business days
  • Orders after hours processed next working day
  • Delays possible during peak/sale periods

Shipping Time

  • Estimated delivery: 3–7 business days
  • Remote areas may take longer

Shipping Charges

  • Calculated at checkout
  • Free shipping on selected offers/orders

Order Tracking

  • Tracking ID shared via email/SMS
  • Track via courier partner website

Delivery Partners

We work with reliable third-party logistics partners for safe and timely delivery.

Delivery Issues

  • Delay in delivery
  • Package not received
  • Incorrect delivery status

Contact us within 48 hours of expected delivery date.

Failed Delivery Attempts

  • 2–3 delivery attempts will be made
  • Incorrect address/unavailability may cause return
  • Re-shipping charges may apply

Damaged or Tampered Packages

  • Do not accept damaged/leaking packages
  • Record video proof if accepted
  • Contact us immediately

International Shipping

Currently, we do not offer international shipping.

Address Accuracy

Ensure correct address & contact details. We are not responsible for delays due to incorrect information.

Contact Us

📧 support@jivantae.com

Aigence HTML
back top